Excellent customer service!
I originally contacted Toews re: my 35 year old Janome. I contacted them because they were a well established and seemed to have a good reputation. I subsequently purchased a new Janome and various accessories from them. The machine's nickname is 'easy'. It certainly is! Given Covid and our location, Toews' excellent customer service certainly made this purchase much easier than it may have been. A special thanks to Alayna.
I originally contacted Toews with questions related to my 35 yr. old Janome because we did not have a local 'specialist' and because Toews seemed to be well established with a good reputation. I subsequently ordered a new machine from them, and various accessories. The machine's nickname is 'easy'. It certainly is. Given Covid and our location, Toews' excellent customer service made this purchase and delivery much easier than it may otherwise have been. A special thanks to Alayna.
Love my new machine, need a few classes tho
Great place to order on line. Service fantastic
Bought my machine here a few years ago and took it in for maintenance . Excellent job! It purrs and sews like I just took it out of the box. I would do and will - advise anyone who sews to take their machine here for maintenance!
I have purchased both a sewing machine and a serger from toews in the last two years. I received outstanding customer service! I’ve since had my serger and an older machine serviced (regular maintenance, not for a problem) and was extremely happy with the results and the care that was put into this. I highly recommend toews for both purchases and servicing. They are a professional, competent business who genuinely care about their customers.
Amazing customer service, very knowledgeable and on-site servicing ....love Toews
Thank you super service. Margaret.
Today Dec 7/18 I visited the store looking
For a gift for my daughter as we purchased her 1st sewing machine there approximately 1 1/2 ago the service was fantastic then now I’m back and the service was exceptional from the male who was able to show me some great machines and fantastic prices.All though I wasn’t there for myself today I left with a gift for my daughter and I’ll definitely return to purchase my sewing machine ASAP. Thanks for your kindness
Just received my Janome Hd3000! Very promptly I may add. The free embroidery scissors were a very nice touch as well. Couldn't be happier with the service! highly recommended.
Excellent products and excellent service!
Kudos to Calvin Toews and the staff at Toews sewing for their prompt and friendly service. Anytime over the past 15 years that I have brought in my sewing machines or sergers with questions or minor issues, they have readily met my expectations. Highly recommended.
Great funny knowledgeable staff
Wonderful service from Anne in Abbotsford !!! Always a ray of sunshine in the midst of a stormy problem. Look forward to my next visit. R Livingstone, Abbotsford